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FAQs

How do I track my order?

After your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment through our website or the carrier’s tracking system.

What payment methods do we accept?

We accept various payment methods, including major credit cards, debit cards, and secure payment services such as PayPal. For your convenience, we also offer alternative payment options which you can select during checkout.

Are there any shipping fees?

Shipping fees vary depending on the size, weight, and destination of your order. During checkout, you will see the shipping options and associated costs. We also offer free shipping on orders over a certain amount, which is detailed on our Shipping Information page.

How do I contact customer support?

If you have any questions or need assistance, our customer support team is here to help. You can reach us via email at support@segicart.com or through our online chat feature available on our website. We’re committed to providing prompt and helpful responses to ensure your needs are met.